Our TCOS services focus on ensuring that your data center’s operations are sustainable, reliable, and efficient over the long term. We help you implement and document operational best practices, including maintenance protocols, staff training, and risk management strategies, to ensure continuous uptime and minimize operational risks. By addressing key areas such as staffing, maintenance, and operational procedures, we help you achieve TCOS certification, which confirms your facility’s long-term resilience.

Uptime Institute’s Tier Certification of Operational Sustainability (TCOS) provides Tier Certified data center owners, operators, and managers with an assessment of the prioritized behaviors and risks intrinsic to data center operations and serves as an essential guide for effective and efficient operations. It helps to ensure that a well-designed and constructed data center facility is also being operated in a manner that will result in the production levels expected.

Owners and operators that earn the Tier Certification of Operational Sustainability have demonstrated their ability to plan for non-stop production to continue throughout all normal operating conditions defined by their Tier Certification itself. The data center operational sustainability certification is an assessment of data utilization, software infrastructure, operating systems, redundancy, and other facility components to identify potential sources of unplanned downtime.

Uptime Institute conducts data center operational compliance audits and shares insights on best practices to help organizations like yours realize more reliability for all parties involved.

Additionally, TCOS recognizes production sites that have invested the time and energy to exceed the minimum- those enhancements which have been made above the basic requirement. Not surprisingly, since TCOS relies heavily on the human element, in the form of policies and procedures, it is a points based assessment. At minimum, when a data center group meets the basic requirements to keep their site operational across the defined ranges, they are awarded a Bronze TCOS. Those sites that have anticipated a wider range of conditions or production possibilities and which have planned to accommodate those situations when they occur can achieve either Silver or Gold based on how much above the minimum they score.